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Privacy Policy

Last Updated: 2023/02/23

1. Introduction

Welcome to Castaway Outdoors, a subsidiary of Objectif L’une.ch SA. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use our website (the “Site”) and engage with our products and services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information

We may collect personally identifiable information (PII) from you when you use our services, including but not limited to:

  • Name
  • Email address
  • Shipping address
  • Billing information (if applicable)
  • Phone number (optional)
  • Payment information (credit card details, PayPal account information, etc.)

2.2. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • Device type
  • Operating system
  • IP address
  • Date and time of visit
  • Pages visited
  • Clickstream data

3. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, and account updates
  • To provide customer support
  • To send promotional and marketing materials with your consent
  • To improve our services and website
  • To monitor and analyze website usage and trends
  • To protect the security and integrity of our website

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:

  • Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services, including payment processing and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of our users or others.

5. Your Choices and Rights

5.1. Opt-Out

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions included in the email. Please note that even if you opt-out of receiving marketing emails, we may still send you transactional emails related to your orders and account.

5.2. Access, Update, and Delete

You have the right to access, update, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided in Section 8.

6. Data Security

We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us to request its deletion.

8. Contact Us

If you have any questions, concerns, requests, or feedback related to this Privacy Policy or our data practices, please contact us at:

info@castawayoutdoors.com

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post the revised policy on our website with the “Last Updated” date at the top. Your continued use of our services following these changes constitutes your acceptance of the updated policy.